Steel Nozzle Combo For Neptune 4 and 4 Pro
Steel Nozzle Combo For Neptune 4 and 4 Pro
  • Free Shipping Orders Over A$70
  • 14 Days Return
  • Lifetime Support

Hardened Steel Nozzle Kit for Neptune 4/4 Pro

$15.99 AUD
Shipping calculated at checkout.
Details
  • Various Diameters: Our hardened steel nozzle kit comes in various sizes (0.4mm, 0.6mm, 0.8mm), allowing you to choose the diameter that suits your specific requirements. Whether you need fine details or faster prints, we have you covered.
  • Enhanced Durability: Highly durable and resistant to wear, making it ideal for long-term use. It is specifically designed to handle abrasive particles present in materials like carbon fiber or metal-infused filaments without deteriorating quickly.
  • Improved Heat Resistance: Excellent heat resistance property allows it to withstand elevated temperatures without deforming or failing, ensuring reliable performance and preventing nozzle-related issues during high-temperature printing.
  • Superior Print Quality: Precise manufacturing and smooth internal surface help achieve finer details and prevent filament sticking or clogging. This results in high-quality prints across a wide range of materials and applications.
  • Wide Compatibility: Compatible with most FDM printing materials such as PLA, ABS, PETG, TPU, ensuring you can confidently explore and achieve the desired results with different materials suitable for each application.
Compatibility
  • Free Shipping Orders Over A$70
  • 14 Days Return
  • Lifetime Support
Hardened Steel Nozzle Kit for Neptune 4/4 Pro
$15.99 AUD
$15.99 AUD
Product information

Where We Ship

Orders placed on the ELEGOO AU website can be shipped to Australia. Please note that the ELEGOO AU website does not currently ship to New Zealand.

  • The estimated delivery time for in-stock products is 3-7 workdays.
  • If you pre-order a product, it will be shipped according to the estimated delivery time mentioned on the product page, and after shipment, it takes 3-7 workdays for delivery.

1. Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
2. Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay.

Contact Information:
A. If you have opted for Worry-Free Delivery, you will receive an email from Seel. In case of lost, stolen, or damaged products due to logistics issues, please report these concerns via the Seel email or seek assistance by contacting them.
B. If you have not chosen Worry-Free Delivery, you can contact us at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.

 

Shipping Restrictions

Unable to ship the OrangeStorm Giga and Jupiter SE 3D printer to post office addresses.

You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

 

Shipping Fees:

  • Purchases under $70 AUD: $20 AUD shipping fee
  • Purchases over $70 AUD: Free shipping

Ownership, Terms, and Risk

1. Please ensure your shipping address is accurate. Once the package is dispatched, we cannot reroute it. You are solely responsible for verifying the address. If a loss occurs due to an incorrect address or a fraudulent transaction, you will be liable for all financial losses.
Note: Please do not enter any PO Box address, otherwise your package can't be dispatched by any courier services.

2. Orders (excluding Pre-Orders) are typically forwarded to the warehouse 8 hours after placement. Once submitted to the warehouse, orders are generally non-cancellable and non-modifiable. If modifications are required, we will attempt to coordinate with the warehouse; however, success cannot be guaranteed. Costs incurred due to address errors or cancellations are subject to our Return & Refund Policy, and you will be responsible for payment.

3. Please ensure all order details are accurate and your phone is accessible. If a product is returned due to the following reasons, we reserve the right to charge return shipping fees and redelivery costs prior to resending the item:
A. Failure to contact the delivery carrier within 5 days of a delivery attempt.
B. Incorrect shipping address provided.

FAQ
Q: If I order multiple products, will they be delivered together?
A: We aim to ship items together whenever possible. However, depending on product availability or shipping requirements, items may arrive separately. You will receive a notification email for each shipment.

Refund & Warranty

Thank you for your purchase. We hope you are satisfied with your product. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and conditions vary depending on the model and parts list.

 

Warranty Periods

Models Parts List Note Warranty Period
3D Printing Machine & Parts Neptune 3/3 Pro/3 Plus/3 Max

Neptune 4/4 Pro/4 Plus/4 Max

OrangeStorm Giga

Centauri Carbon/Centauri 		PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate The PEI platform/build plate is a consumable product without warranty. No warranty
Nozzle The nozzle kit is a consumable product without warranty. No warranty
PTFE Tube The PTFE tube is a consumable product without warranty. No warranty
Heater, Thermistor, Tools No warranty
Hot End/Hotend Kit The nozzle and PTFE tube are consumable products without warranty. 3 Months
Extruder/Extruder Kit/Printhead Kit 6 Months
Cooling Fan Kit This includes the 4010/4015 blower fan and the 6010 axial flow fan. 12 Months
STM 32-bit Silent Motherboard 12 Months
Main Parts of the Machine 12 Months
Mars/Jupiter Release Film, Tools The release film is a consumable product without warranty. No warranty
LCD Screen Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. 3 Months
Resin Tank Installation tools and screws are not warranted. 6 Months
Build Plate Damage caused by scratches, drops, or bumps is not covered by the warranty. 6 Months
Other Main Parts of the Machine 12 Months
Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra

Saturn S/2/8K/3/3 Ultra/4/4 Ultra/4 Ultra 16K

Jupiter SE 		Release Film, Tools The release film is a consumable product without warranty. No warranty
LCD Screen Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. 6 Months
Resin Tank Installation tools and screws are not warranted. 6 Months
Build Plate Damage caused by scratches, drops, or bumps is not covered by the warranty. 6 Months
Other Main Parts of the Machine (FEP & Tools Excluded) 12 Months
Mercury 
Mercury Plus V1.0/V2.0/V3.0
Mercury X/XS Bundle 		Washing Bucket, Curing Turntable, Acrylic Cover No warranty
Other Main Parts of the Machine (Tools Excluded) No warranty for the Fresnel lens coated with resin. 12 Months
Phecda Laser
Engraver & 
Cutter - 10W/20W 		Consumables and
Other attached 		Window Mirror,Power Cord, USB Cable, Engraving Materials, User Manual, Packaging, Tools No warranty
Other Parts① Synchronous Belt, Motor Connection Line, Laser Connection Line 3 Months
Other Parts② Fans 6 Months
Main Parts① Laser Head The rate of laser power drop is related to the frequency of use, working hours, and the working environment. If the laser head has any obvious appearance defects or visible cracks, after-sales warranty services will not be provided. 12 Months
Main Parts② Air Assist, PCB, Motor, Laser Head, Power Adapter, Raisers 12 Months
Arduino Kits, Robot Kits & Component Kits All All 12 Months
Pre-owned Products All All No warranty
Accessories Air Purifier:
Mini/USB/Mars Mate 		All (Activated Carbon Excluded) Consumables (activated carbon) are not warranted, nor is human damage or disassembly covered by the warranty. 12 Months
Mini Heater All (Activated Carbon Excluded) 12 Months
3D Stainless Steel Funnel 3D Stainless Steel Funnel is a consumable product without warranty No warranty
3D Paint Kit All No warranty
PEI Liquid Glue All No warranty
Anti-Vibration Feet All 12 Months
Enclosure All 12 Months
Dual Printhead Mounting Plate All 12 Months
Four-Printhead Mounting Plate All 12 Months
5 kg Large Spool Holder Kit All 12 Months
Camera All 12 Months
Filament Vacuum Storage Bags Kit Pump (Vacuum Bags Excluded) The vacuum bags are consumable products without warranty. 1 Month
Accessories for Phecda Honeycomb Panel The honeycomb panel is a consumable product without warranty. No warranty
Composite Filter The composite filter is a consumable product without warranty. No warranty
Rotary Attachment 12 Months
Enclosure 12 Months
Metal Business Cards All No warranty
Silicone Mat All No warranty

1. Consumable Parts 
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.

While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.

2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.

3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received. 

4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
 
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.

 

Return & Refund Policy

Non-Quality-Related Issues
Product Status Items Responsibility for Both Original Shipping Charges and Return Shipping Charges Restocking Fee Deduction Fee
Refund
Within 14 Days Unopened √ Customer 5% based on the order amount If key parts are found missing on the returned machine, the corresponding fees will be deducted.
Open-box and unused √ Customer 15% based on the order amount
Used × × ×
Within Warranty All Status × × × ×

 

 

Quality-Related Issues
Items Responsibility for Fees
Refund Replace Repair Return Shipping Charges Repair Fees
Within 14 Days √ √ √ Elegoo Elegoo
Within Warranty × × √ × Elegoo
Out of Warranty × × √ × Customer

 

Important Notes:

1. These clauses do not apply to pre-owned or refurbished items.
2. All return requests must be approved by our official customer support team and be sent to our designated address as instructed. Unapproved returns may be rejected or lost, and we are not liable for such cases. Please confirm with customer support before returning to ensure safe processing.
3. The original item must be shipped within 7 days (return label is valid for 7 days) after return/replacement approval. Failure to do so will void the request, and later contact may require re-troubleshooting.
4. Please retain the original packaging to ensure your product is protected during transit. Deviating from our packaging instructions may void the warranty and incur additional charges. For warranty claims, the original box and packing materials are required to avoid processing delays.
5. The returned product will be thoroughly inspected by ELEGOO upon receipt to determine if it meets the inspection criteria. If the returned product fails to meet these criteria, your refund request may be rejected or subject to a deduction fee at ELEGOO's sole discretion.
6. Refunds or replacement products will be processed after we receive the returned item.

FAQs

How long does delivery take after shipping?

1. In-stock Product: 3-7 workdays for delivery

2. Pre-owned Product: 4-8 workdays for delivery

3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
What countries do you ship to?

Click to view available countries
Do you offer free shipping service?

Click to view Shipping Fees
Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is shipped.