

PRE-ORDER
Centauri Carbon All-in-One Family Combo
Shipping calculated at checkout.
Pre-order Shipping Notice
- Print Right Out of the Box
- Full-Auto Calibration
- CoreXY with 500 mm/s Velocity
- 20,000 mm/s² Acceleration
- Unleash Creativity with Every Filament
- Chamber Camera Acts as Your Eyes
- Build Volume 256 × 256 × 256 mm
Product information
Where We Ship
Orders placed on the ELEGOO AU website can be shipped to Australia. Please note that the ELEGOO AU website does not currently ship to New Zealand.
- The estimated delivery time for in-stock products is 3-7 workdays.
- If you pre-order a product, it will be shipped according to the estimated delivery time mentioned on the product page, and after shipment, it takes 3-7 workdays for delivery.
1. Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
2. Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay.
Contact Information:
A. If you have opted for Worry-Free Delivery, you will receive an email from Seel. In case of lost, stolen, or damaged products due to logistics issues, please report these concerns via the Seel email or seek assistance by contacting them.
B. If you have not chosen Worry-Free Delivery, you can contact us at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.
Shipping Restrictions
Unable to ship the OrangeStorm Giga and Jupiter SE 3D printer to post office addresses.
You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.
Shipping Fees:
- Purchases under $70 AUD: $20 AUD shipping fee
- Purchases over $70 AUD: Free shipping
Ownership, Terms, and Risk
1. Please ensure your shipping address is accurate. Once the package is dispatched, we cannot reroute it. You are solely responsible for verifying the address. If a loss occurs due to an incorrect address or a fraudulent transaction, you will be liable for all financial losses.
Note: Please do not enter any PO Box address, otherwise your package can't be dispatched by any courier services.
2. Orders (excluding Pre-Orders) are typically forwarded to the warehouse 8 hours after placement. Once submitted to the warehouse, orders are generally non-cancellable and non-modifiable. If modifications are required, we will attempt to coordinate with the warehouse; however, success cannot be guaranteed. Costs incurred due to address errors or cancellations are subject to our Return & Refund Policy, and you will be responsible for payment.
3. Please ensure all order details are accurate and your phone is accessible. If a product is returned due to the following reasons, we reserve the right to charge return shipping fees and redelivery costs prior to resending the item:
A. Failure to contact the delivery carrier within 5 days of a delivery attempt.
B. Incorrect shipping address provided.
FAQ
Q: If I order multiple products, will they be delivered together?
A: We aim to ship items together whenever possible. However, depending on product availability or shipping requirements, items may arrive separately. You will receive a notification email for each shipment.
Refund & Warranty
Thank you for your purchase. We hope you are satisfied with your product. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and conditions vary depending on the model and parts list.
Warranty Periods
Models | Parts List | Note | Warranty Period | |
3D Printing Machine & Parts | Neptune 3/3 Pro/3 Plus/3 Max Neptune 4/4 Pro/4 Plus/4 Max OrangeStorm Giga Centauri Carbon/Centauri |
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate | The PEI platform/build plate is a consumable product without warranty. | No warranty |
Nozzle | The nozzle kit is a consumable product without warranty. | No warranty | ||
PTFE Tube | The PTFE tube is a consumable product without warranty. | No warranty | ||
Heater, Thermistor, Tools | No warranty | |||
Hot End/Hotend Kit | The nozzle and PTFE tube are consumable products without warranty. | 3 Months | ||
Extruder/Extruder Kit/Printhead Kit | 6 Months | |||
Cooling Fan Kit | This includes the 4010/4015 blower fan and the 6010 axial flow fan. | 12 Months | ||
STM 32-bit Silent Motherboard | 12 Months | |||
Main Parts of the Machine | 12 Months | |||
Mars/Jupiter | Release Film, Tools | The release film is a consumable product without warranty. | No warranty | |
LCD Screen | Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. | 3 Months | ||
Resin Tank | Installation tools and screws are not warranted. | 6 Months | ||
Build Plate | Damage caused by scratches, drops, or bumps is not covered by the warranty. | 6 Months | ||
Other Main Parts of the Machine | 12 Months | |||
Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra Saturn S/2/8K/3/3 Ultra/4/4 Ultra/4 Ultra 16K Jupiter SE |
Release Film, Tools | The release film is a consumable product without warranty. | No warranty | |
LCD Screen | Resin leakage, scratch-resistant film damage, human damage, and collision damage are not included in the warranty. | 6 Months | ||
Resin Tank | Installation tools and screws are not warranted. | 6 Months | ||
Build Plate | Damage caused by scratches, drops, or bumps is not covered by the warranty. | 6 Months | ||
Other Main Parts of the Machine (FEP & Tools Excluded) | 12 Months | |||
Mercury Mercury Plus V1.0/V2.0/V3.0 Mercury X/XS Bundle |
Washing Bucket, Curing Turntable, Acrylic Cover | No warranty | ||
Other Main Parts of the Machine (Tools Excluded) | No warranty for the Fresnel lens coated with resin. | 12 Months | ||
Phecda Laser Engraver & Cutter - 10W/20W |
Consumables and Other attached |
Window Mirror,Power Cord, USB Cable, Engraving Materials, User Manual, Packaging, Tools | No warranty | |
Other Parts① | Synchronous Belt, Motor Connection Line, Laser Connection Line | 3 Months | ||
Other Parts② | Fans | 6 Months | ||
Main Parts① | Laser Head | The rate of laser power drop is related to the frequency of use, working hours, and the working environment. If the laser head has any obvious appearance defects or visible cracks, after-sales warranty services will not be provided. | 12 Months | |
Main Parts② | Air Assist, PCB, Motor, Laser Head, Power Adapter, Raisers | 12 Months | ||
Arduino Kits, Robot Kits & Component Kits | All | All | 12 Months | |
Pre-owned Products | All | All | No warranty | |
Accessories | Air Purifier: Mini/USB/Mars Mate |
All (Activated Carbon Excluded) | Consumables (activated carbon) are not warranted, nor is human damage or disassembly covered by the warranty. | 12 Months |
Mini Heater | All (Activated Carbon Excluded) | 12 Months | ||
3D Stainless Steel Funnel | 3D Stainless Steel Funnel is a consumable product without warranty | No warranty | ||
3D Paint Kit | All | No warranty | ||
PEI Liquid Glue | All | No warranty | ||
Anti-Vibration Feet | All | 12 Months | ||
Enclosure | All | 12 Months | ||
Dual Printhead Mounting Plate | All | 12 Months | ||
Four-Printhead Mounting Plate | All | 12 Months | ||
5 kg Large Spool Holder Kit | All | 12 Months | ||
Camera | All | 12 Months | ||
Filament Vacuum Storage Bags Kit | Pump (Vacuum Bags Excluded) | The vacuum bags are consumable products without warranty. | 1 Month | |
Accessories for Phecda | Honeycomb Panel | The honeycomb panel is a consumable product without warranty. | No warranty | |
Composite Filter | The composite filter is a consumable product without warranty. | No warranty | ||
Rotary Attachment | 12 Months | |||
Enclosure | 12 Months | |||
Metal Business Cards | All | No warranty | ||
Silicone Mat | All | No warranty |
1. Consumable Parts
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.
While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.
2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.
3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received.
4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.
Return & Refund Policy
Non-Quality-Related Issues | |||||
Product Status | Items | Responsibility for Both Original Shipping Charges and Return Shipping Charges | Restocking Fee | Deduction Fee | |
Refund | |||||
Within 14 Days | Unopened | √ | Customer | 5% based on the order amount | If key parts are found missing on the returned machine, the corresponding fees will be deducted. |
Open-box and unused | √ | Customer | 15% based on the order amount | ||
Used | × | × | × | ||
Within Warranty | All Status | × | × | × | × |
Quality-Related Issues | |||||
Items | Responsibility for Fees | ||||
Refund | Replace | Repair | Return Shipping Charges | Repair Fees | |
Within 14 Days | √ | √ | √ | Elegoo | Elegoo |
Within Warranty | × | × | √ | × | Elegoo |
Out of Warranty | × | × | √ | × | Customer |
Important Notes:
1. These clauses do not apply to pre-owned or refurbished items.
2. All return requests must be approved by our official customer support team and be sent to our designated address as instructed. Unapproved returns may be rejected or lost, and we are not liable for such cases. Please confirm with customer support before returning to ensure safe processing.
3. The original item must be shipped within 7 days (return label is valid for 7 days) after return/replacement approval. Failure to do so will void the request, and later contact may require re-troubleshooting.
4. Please retain the original packaging to ensure your product is protected during transit. Deviating from our packaging instructions may void the warranty and incur additional charges. For warranty claims, the original box and packing materials are required to avoid processing delays.
5. The returned product will be thoroughly inspected by ELEGOO upon receipt to determine if it meets the inspection criteria. If the returned product fails to meet these criteria, your refund request may be rejected or subject to a deduction fee at ELEGOO's sole discretion.
6. Refunds or replacement products will be processed after we receive the returned item.

CoreXY
CoreXY
with 500 mm/s
Velocity
20,000 mm/s²
Acceleration

Full-Auto
Full-Auto
Calibration

Build
Volume
Build
Volume
256 × 256 × 256 mm

Multi-Color
Printing
Multi-Color
Printing
Available in Q3 2025,
Compatible with
Centauri Carbon

Chamber
Camera
Chamber
Camera
Acts as Your Eyes

CoreXY
CoreXY
with 500 mm/s
Velocity
20,000 mm/s²
Acceleration

Full-Auto
Full-Auto
Calibration

Build
Volume
Build
Volume
256 × 256 × 256 mm

Multi-Color
Printing
Multi-Color
Printing
Available in Q3 2025,
Compatible with
Centauri Carbon

Chamber
Camera
Chamber
Camera
Acts as Your Eyes
Built for High-Speed
Centauri Carbon redefines speed with its advanced CoreXY motion system, reaching up to 500 mm/s and 20,000 mm/s² acceleration. Its 32 mm³/s flow rate enables rapid creation of larger, intricate designs, while the high-power heated bed ensures quick heat-up for instant printing.

Integrated Die-Cast
Design
We spent extra to bring you the most reliable integrated die-cast aluminum construction, ensuring superior stability and reduced vibrations for high-speed printing. This robust design allows you to achieve faster prints without compromising accuracy or quality.

Feel the Smoothness
Achieve a perfect first layer with smooth surfaces and stunning details. Centauri Carbon's automatic vibration compensation and pressure advance ensures extra smoothness, bringing you lightning-fast speed without ringing or ghosting in prints.

Before

After
Chamber Camera Keeps You in Total Control
The chamber camera offers real-time monitoring for quick adjustments, minimizing waste and enhancing reliability. The built-in LED light ensures you never miss a moment, while the time-lapse feature makes sharing your creative process a breeze.

Dual-Sided
Flexible Plate
The upgraded dual-sided plate features a new PLA Specific Surface with excellent adhesion and minimal warping, ensuring perfect PLA printing even at lower heatbed temperatures.


Stay engaged with your printing process in real-time through the sturdy tempered glass door and top cover of the enclosure.

Count on smooth printing with the semi-automatic belt tensioner that effortlessly maintains optimal tension, reducing vibrations and ensuring unmatched accuracy.

The heatbed nozzle wiper keeps your nozzle residue-free before each use for flawless prints every time, while the filament waste bin[1] makes post-print cleanup quick and easy.

Maximize your cooling efficiency with two additional high-performance fans - a powerful auxiliary part cooling fan & a chamber temperature regulator fan, complete with real-time self-checks for optimal performance. Its Nano mineral crystal filter absorbs harmful particles and odors, ensuring a fresh, safe printing environment.

Achieve outstanding performance with Centauri Carbon's advanced operation system, featuring seamless OTA upgrades, 8G ROM for ample storage, and fast dual-band Wi-Fi for reliable LAN transfers.

Located on the machine's right side, the filament holder offers convenience for replacing and monitoring filament supply.
Wide Applications



Select Your Ideal Option
What's in Box
Centauri Carbon
User Manual
Spool Holder
Adapter
Touch Screen
Filament Sample
Unclogging Pin Tool
Allen Wrench
Screwdriver
Spare Heatbed
Nozzle Wiper
USB Drive
Screw
Scraper Blade
Notice:
1. Customers are required to print the filament waste bin themselves as it is not included in the packaging. The model for printing will be available on the provided USB drive or within the machine.
FAQs
How long does delivery take after shipping?
1. In-stock Product: 3-7 workdays for delivery
2. Pre-owned Product: 4-8 workdays for delivery
3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays for delivery.
What countries do you ship to?
Click to view available countries
Do you offer free shipping service?
Click to view shipping Fees.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is shipped.